Alex Emilio Salon strives to create an exceptional experience from the start to the finish. In the ever-changing world of beauty, our expertise, training and passion helps us meet the needs and desires of savvy clients.
Our dedicated Royal Oak, MI salon team of stylists know nothing is more important than our clients and communicating with them to achieve success. Our professional staff is passionate and committed to their work and continued education in order to remain the very best at what they do.
We look forward to welcoming you, or seeing you again, at Alex Emilio Salon.
Alex Emilio: style, sophistication and superior service.
The basis for a salon with any integrity is a line of professional products that our stylists believe in, use and can teach you how to use at home. Walking out of Alex Emilio Salon with a great cut is only part of the experience; being able to maintain style at home is the rest.
Return Policy: We do not give monetary refunds for products purchased, you have the option to exchange the item or receive credit on your account to be used during a future visit.
We understand beauty is personal and your satisfaction means the most to us. Alex Emilio Salon stands behind the quality of our work. If for any reason you are unsatisfied with your services we would appreciate the opportunity to resolve the issue. Any service acknowledged no more than 14 days after the initial date will be handled immediately, please contact management for further details.
Payment methods: We accept all types of cards, checks, cash, or ‘Great Little Spots’ cards. Unfortunately, we do not accept gratuity on credit or debit cards. For your convenience, we have an ATM located in our lobby area.
Appointment & Cancellation Policy: Your appointment is very important to Alex Emilio salon. We hold your appointment just for you and insist if you must cancel or reschedule any appointment, that you provide a minimum 24-hour notice. This allows Alex Emilio to schedule and service other clients.
We do understand that unavoidable issues can arise and will do our best to work with you in the event of an emergency. Cancellations or no-shows will be charged a fee according to the following schedule:
- Two (2) cancellations with less than 24 hours notice, will be subject to a cancellation fee of up to 50 percent of the cost of the schedule services will be charged
- No show reservations are subject to a cancellation fee of up to 100 percent of the service appointment
Alex Emilio salon reserves the right to charge a cancellation or no show fee, as well as the right to request clients to provide a credit card to book future appointments.
**Different policies may apply to special event reservations**